The short version
Our apps work on your computer, so your files never reach us. We collect only what we need to sell licenses, answer you, and keep the apps working.
We never sell your data, and we show no ads.
Who is responsible
The controller of your personal data is Ampliflare, a sole proprietorship of M. Nadeem Siddique, registered as an MSME in India. It is based in Bengaluru, Karnataka, India.
For anything about privacy, email hello@ampliflare.com.
What stays on your computer
The audio, documents and other files you open in our apps never leave your computer, and neither do their names. Your settings stay there too.
What we collect
- Purchases. Paddle runs our checkout. It collects your name, email, country, billing details and payment method. Paddle shares your name, email, country and order with us. We never see your card details.
- License keys. We keep your key with your order. To activate and check it, the app sends the key and a general name for your computer, like "Gleam Audio on a Mac".
- Messages and reports. When you email us or send a report from an app, we get your email address, what you wrote, and the details you choose to include. A report can include a screenshot you pick.
- Usage stats and crash reports. Our apps can send anonymous events, such as which tools were used and what went wrong in a crash. They carry a random ID, the app's version and your system. They never include your files or their names. You can turn them off in each app.
- Email signups. If you sign up for news or a free resource on an app's website, we keep your email and what you signed up for.
- Website visits. Our websites are served by Cloudflare, which keeps standard request logs, including IP addresses. Some app websites also count visits with analytics tools.
Each app's own privacy page lists exactly what that app sends and when:
Why we use it
Each use has a legal basis under laws such as the GDPR:
- To deliver what you bought. Sending your license, checking it, and helping with it. The basis is our contract with you.
- To keep records. Order records needed for tax and accounting. The basis is our legal duty.
- To improve and protect our apps. Usage stats, crash reports, server logs, and stopping fraud. The basis is our legitimate interest in apps that work well and stay safe.
- To answer you. Replying to emails and reports. The basis is our legitimate interest, or our contract if you are a customer.
- To send news. Only if you signed up. The basis is your consent, which you can take back at any time.
Who we share it with
We share personal data only with the services that help us run Ampliflare:
- Paddle, our reseller and merchant of record, for payments, tax and receipts. Paddle's privacy notice covers what it does with your data.
- Cloudflare, which hosts our websites and downloads, sends our emails and stores report screenshots.
- PostHog, which stores usage stats, crash reports and app reports for us in the EU.
- Notion, which stores email signups.
- Analytics tools on some app websites, such as Google Analytics. Each app's privacy page names them.
- Our licensing service, which activates and checks license keys.
- Professional advisers, such as accountants, when they need it for their work.
- Authorities, when the law requires it.
Before we moved to Paddle, Dodo Payments handled our orders as merchant of record. It still holds the records of those earlier orders.
Data sent abroad
Some of these services store data outside your country, such as in the United States or the EU. We pick services that protect it with safeguards like the EU's Standard Contractual Clauses.
How long we keep it
- Orders and licenses are kept as long as tax and accounting law requires.
- Emails and reports are kept while we help you, and deleted when no longer needed.
- Report screenshots are deleted after 90 days.
- Usage stats are deleted within 30 days of turning them off in the app. Otherwise they are kept while they help us improve the app.
- Email signups are kept until you unsubscribe or ask us to delete them.
Your rights
Depending on where you live, you can ask us to:
- Show you the personal data we hold about you.
- Correct it, or delete it.
- Limit how we use it, or stop using it.
- Give it to you in a format you can take elsewhere.
- Stop anything you agreed to, such as emails.
Email hello@ampliflare.com and we will reply within one month. You can also complain to your local data protection authority.
Cookies
This website sets no cookies and runs no analytics. Paddle's checkout uses cookies it needs to take a payment safely.
Each app's privacy page lists any cookies its website sets.
Security
We protect your data with care. Access is limited to the people and services that need it, and data is sent over encrypted connections.
Children
Our apps are not made for children under 13. We do not knowingly collect their data.
Changes to this policy
We may update this policy. The date at the top shows the latest change. If a change matters, we will say so on this page.